{"xsrfToken":"4a3c9fa702c6c5530b522e42fe6e949d2d79a418_lout","branding":{"id":"7","key":"itsupp","name":"Tech Support","portalBaseUrl":"/servicedesk/customer/portal/7"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"7","key":"itsupp","projectId":10012,"serviceDeskId":7,"name":"Tech Support","description":"<p>Welcome! You can raise a request for Tech Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","reqTypes":[{"id":"104","name":"IT Support Request - STAFF","descriptionHtml":"<p>Please provide your Email Address on \"Email confirmation to\" field to get confirmation and updates on your ticket</p>","callToAction":"IT Support Request - STAFF","introHtml":"<p>Please fill up the form to address your IT Issues</p>","icon":10683,"iconUrl":"https://planeteducationnetworks.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10683","groups":[54],"key":""},{"id":"72","name":"IT Support Request - STUDENT","descriptionHtml":"","callToAction":"IT Support Request - STUDENT","introHtml":"<p>Please fill up the form to address your IT Issues - This form is only intended to support students.</p>","icon":10683,"iconUrl":"https://planeteducationnetworks.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10683","groups":[20],"key":""},{"id":"67","name":"IT Support Request - Email","descriptionHtml":"","callToAction":"IT Support Request - Email","introHtml":"<p>Please fill up the form to address your IT Issues</p>","icon":10527,"iconUrl":"https://planeteducationnetworks.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":20,"name":"Student"},{"id":54,"name":"Staff"}],"orderMapping":{"54":[104],"20":[72]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"51dc9b70-d1ff-38ea-baab-cb639ba45c18","appLinkName":"","appLinkUrl":"","spaceKey":"ITSUPP","spaceName":"Tech Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"ITSUPP","serviceDeskId":7,"kbLinkDomainURLs":["https://planeteducationnetworks.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ITSUPP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyZTMwY2Q2OC0wYmNjLTRlODctOGYxZS1lZmMwYmVkN2MzOTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDU0NTQ4NDYsIm5iZiI6MTc0NTQ1MzY0Nn0.Fj65SJwOkEOKCeYseGVC3ywzqETyYBGn_3h4wPJzE4k","targetCollection":"upload-project-10012","endpointUrl":"https://api.media.atlassian.com","clientId":"2e30cd68-0bcc-4e87-8f1e-efc0bed7c399","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://planeteducationnetworks.atlassian.net/wiki","kbLinkDomainURLs":["https://planeteducationnetworks.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=planeteducationnetworks","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"4a3c9fa702c6c5530b522e42fe6e949d2d79a418_lout","baseUrl":"https://planeteducationnetworks.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://planeteducationnetworks.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"2e30cd68-0bcc-4e87-8f1e-efc0bed7c399","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"88ee662151d64354a41b54933a9c2028","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}