Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"e02ab7c43c35331382c4fa7c79bd61920b0e24e3_lout","branding":{"id":"7","key":"itsupp","name":"Tech Support","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/7/38","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#decc07","headerLinkHoverBGColor":"#decc07","headerBadgeColor":"#decc07"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"7","key":"itsupp","projectId":10012,"serviceDeskId":7,"name":"Tech Support","description":"<p>Welcome! You can raise a request for Tech Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","reqTypes":[{"id":"104","name":"IT Support Request - STAFF","descriptionHtml":"<p>Please provide your Email Address on \"Email confirmation to\" field to get confirmation and updates on your ticket</p>","callToAction":"IT Support Request - STAFF","introHtml":"<p>Please fill up the form to address your IT Issues</p>","icon":10683,"iconUrl":"https://planeteducationnetworks.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10683","groups":[54],"key":""},{"id":"72","name":"IT Support Request - STUDENT","descriptionHtml":"","callToAction":"IT Support Request - STUDENT","introHtml":"<p>Please fill up the form to address your IT Issues - This form is only intended to support students.</p>","icon":10683,"iconUrl":"https://planeteducationnetworks.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10683","groups":[20],"key":""},{"id":"67","name":"IT Support Request - Email","descriptionHtml":"","callToAction":"IT Support Request - Email","introHtml":"<p>Please fill up the form to address your IT Issues</p>","icon":10527,"iconUrl":"https://planeteducationnetworks.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"137","name":"IT Support Request - STAFF -test","descriptionHtml":"","callToAction":"IT Support Request - STAFF -test","introHtml":"<p>Please fill up the form to address your IT Issues</p>","icon":10683,"iconUrl":"https://planeteducationnetworks.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10683","groups":[],"key":""},{"id":"138","name":"Test","descriptionHtml":"","callToAction":"Test","introHtml":"","icon":10511,"iconUrl":"https://planeteducationnetworks.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""}],"reqGroups":[{"id":20,"name":"Student"},{"id":54,"name":"Staff"}],"orderMapping":{"20":[72],"54":[104]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ITSUPP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyZTMwY2Q2OC0wYmNjLTRlODctOGYxZS1lZmMwYmVkN2MzOTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjkyNTg1MjIsIm5iZiI6MTc2OTI1NzMyMiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.kkYr5C_mcExAw7iVBAZLnMbdXUPOZzwjKAm3Pn8DBPk","targetCollection":"upload-project-10012","endpointUrl":"https://api.media.atlassian.com","clientId":"2e30cd68-0bcc-4e87-8f1e-efc0bed7c399","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}